Ilockey orientation and service
Ilockey is an international electronic lock supplier as well as manufacturing & trading combo, providing one-stop service.
We not only produce and sell Ilockey standard product, OEM and customize products, but also offer pre-sales and aftersales support by ourselves.
Where to buy
Ilockey sell and offer service directly from China, then ship to your seaport, airport and even some doorstep.
If customers had any inquiry, can write email to [email protected] or fill the inquiry form.
If urgent, customers can also use online contact ways (Online chatting, Skype, WhatsApp, WeChat) for fast and better communication.
We do not have MOQ limit, one unit order is also acceptable.
Any of inquiry will be replied within 12 working hours.
After analyzing inquiry, Ilockey team will send quotation, datasheet or other relative files for reference.
Customer makes payment
Once order confirmed, customers make payment.
Ilockey support T/T, West Union, PayPal, RMB payment way.
Ilockey arrange production
2 working days for some in stock products
5 working days for most of goods
15 working days for bulk order
All goods will be tested for 24 hours before package.
Ilockey arrange packing and shipment
All goods will be packed in plywood box for safe and long-time transportation.
Ilockey support EXW, FOB, CIF,C&F term.
Any documents needed will be provided, such as packing list, commercial invoice, bill of lading, airway bill, CO, Form E, Form F, CE,SDK,API ect.
Electronic lock installation is easy and simple like mechanical lock.
We will finish assembly and test well before shipment, customers only need to fix on ground by expansion bolt (we will provide), connect to power and then will work.
Installation manual will be provided and once needed installation support, we will offer service through video, email, pictures and online communication.