Defiant Lock Troubleshooting 101: A Full Guide

Defiant Lock is the cheapest of the top three lock brands in the United States, and Defiant Lock is now widely used by hotel door locks and home door locks for its low price, beautiful appearance, and complete functions. However, failure problems will occur during use. Defiant Lock breakdown questions are answered in today’s guide. Whether you want to know what a Defiant lock is, how to set up a Defiant lock, or some common breakdowns of Defiant locks, you can find everything here. Read on to learn more.

1. What is a Defiant lock

Defiant is one of the lock brands sold by Home Depot. At present, more and more American families have chosen to install Defiant Lock. In fact, the manufacturer that produced the Defiant lock is the Taiwanese manufacturer “ Taiwan Fuxing Industrial Co., Ltd. “. The company has been helping bring Defiant locks to production for 25 years.

Designed primarily for residential use, Defiant locks are available in a variety of styles, finishes, and features, including deadbolts, handle sets, keyed entry, and privacy locks. If you visit the Defiant Lock home page, you will be taken to the website of Home Depot, the only retailer of Defiant Lock. At the same time, this is also one of the advantages of Defiant Lock, which makes it easy for customers to buy the locks they want.

2. Why choose a Defiant lock

Let’s take a look at why people choose Defiant Lock.

• EASY INSTALLATION: The defiant lock installation process is very simple, just needs a screwdriver and a few minutes.
• Easy to use: Defiant lock does not have complicated unlocking methods like other door locks, it is easy to operate and unlock with one key. It can be used without training. This brings great convenience for the elderly and children.
• KEYLESS ENTRY ENHANCED SECURITY: The Defiant lock features keyless entry, which greatly reduces the risk of unauthorized entry. And the built-in security system automatically alarms when an attack is received.
• Temporary Access Codes: You can assign temporary access codes to temporary visiting guests. These codes automatically expire after your visit to keep your home safe.
• ONE-TOUCH LOCKING: The one-touch locking feature of Defiant Lock’s keypad deadbolt quickly locks your door, giving you peace of mind and saving valuable time.
• SLEEK AND CONTEMPORARY DESIGN: Available in a variety of finishes, the Defiant lock combines function with beauty. Can complement your door frame.
• Affordable price: The price of the Defiant lock is relatively cheap compared to other door locks on the market, with an average price of about $60.
• Good Durability: Since the Defiant lock is designed with better quality materials than other door locks, it will also last longer.

3. How to set a Defiant lock

After you purchase Defiant lock, the following suggestions will help you set up Defiant lock.

1) How to delete all user codes at once?

1. Locate the “Unlock” button on the door lock and press it, this will activate the door lock’s programming function.
2. Find and hold the Lock/Unlock button on the Defiant Deadbolt.
3. Press and hold both buttons at the same time until the LED light flashes blue rapidly.
4. Release both buttons and wait for the LED light to glow solid red.
5. At this time, the door lock is in the default state, and you need to re-enter any combination of 8 digits as the new password.

2) How to add a new user?

If a new family member enters your home, you can add a new door lock user through the following steps:

1. Press “Mode” on the door lock until “User” appears on the screen.
2. Scroll down to find the “Add New User” button and click OK.
3. Enter your current door lock password and click “OK”.
4. Use the keypad to enter the new 4-digit code you want to add.
5. Enter the new password again to ensure that the input is consistent, and click “OK”.

3) How to delete user code?

The following steps are to delete the user code on the door lock:

1. Press and hold the “Lock” button for 5 seconds until the LED light flashes red and green.
2. Enter the door lock code.
3. Press and hold the “Lock” button again for 5 seconds until the LED light flashes red and green.
4. Enter the door lock code.
5. Confirm the door lock code.
6. When you hear a beep, the deletion is successful.

4) How to activate the “Auto Lock” function?

The auto-lock feature can help you lock your door and keep your home safe.

1. Press and hold the “Lock” button until the green light flashes.
2. Enter the access code (the default code is 0000) and wait 30 seconds.
3. The light flashes red and the system is ready to enter programming mode.
4. Press the “Menu” button and select the “Auto-Lock” function.
5. Press any button on either side of the door lock, the light flashes yellow once, then green. Indicates that the setting is successful.

5) How to reset the Defiant lock?

Resetting the door lock can be used in any fault, it is a safeguard step to solve the door lock failure. To reset the Defiant lock, please refer to the following steps:

1. Open the battery cover (if applicable).
2. Remove the battery.
3. Press and hold the “Lock” button until all lights flash twice.
4. enter password.
5. Press and hold the “Lock” button again within 10 seconds until all lights flash twice.
6. Enter the password again.
7. Reset succeeded.

4. Defiant lock troubleshooting guide

In order to quickly resolve Defiant lock failures, iLockey has compiled the following common failures and their solutions for your reference.

1) My Defiant lock is not working

1. Check the battery: Open the battery cover to check whether the battery is dead or installed in the wrong direction.
2. Check the circuit: Check whether the circuit inside the door lock is damaged, and repair it in time if there is any damage.
3. Reset the door lock: If the above steps don’t solve the problem and you can’t find the exact cause, please reset the door lock.

2) The keyboard of my Defiant lock cannot be used

1. Check the battery: The battery is the key to maintaining the normal operation of the door lock, so the first step is to check the battery. Please replace the battery if it is dead.
2. Check the hardware: See if your door lock has been intentionally damaged making the keypad unusable.
3. Check the line: Check whether the line is connected correctly.
4. Find a professional repairer: If the keypad doesn’t work, it means you can’t reset the door lock either, and it’s best to contact a professional repairer to have it checked out.

3) Defiant programming code not working

1. Make sure you entered the code correctly: If the code you entered doesn’t work, you may have entered the code incorrectly. Please check the manual or search for the door lock model number to confirm your code.
2. Make sure the door lock is in programming mode: The Defiant lock has a “prog” or “program” button inside, which is suitable for initiating programming mode.
3. Check the battery: Check to see if the battery is sufficient.
4. Resetting the door lock: If the above methods do not solve the problem, please reset your door lock.

4) Unable to add new users on the door lock

1. Check the password entered: When adding a user, make sure you enter the correct master code.
2. CHECK TIME: After entering the master code, please make sure you complete the programming process within 10 seconds. It is invalid if it exceeds 10 seconds.
3. Check code capacity: If the access rights capacity is full, no new users can be added. Please delete a code before adding a new one.

5) Defiant lock cannot connect to the application

Sometimes we need to connect the door lock to the app on the phone to achieve remote control unlocking.

1. Check wifi: Make sure your door lock and phone are connected to the same wifi so that it can be controlled.
2. Check App: Checks if the app needs to be updated. Find the app in the app store (Google Play or App Store). To download and install an update, click the Update button.
3. Reset the door lock: If the above steps do not resolve the issue, please reset the door lock to its default state. Then try to connect again.

6) The door lock beeps continuously

1. If the door lock keeps beeping, it may be caused by low battery power, please replace the battery again.
2. If there is still a beep after replacing the battery, please press and hold the “Settings” button until the beep ends.

5. Common problem

Below are answers to frequently asked questions about Defiant Lock.

1) How does the Defiant electronic deadbolt work?

You can open the Defiant electronic lock through the password or the keyboard, and the deadbolt key will retract automatically after entering the correct password. You can also use a mechanical key to turn the deadbolt to unlock the door if you forget your combination or the keypad dies.

2) How to fix Defiant door lock misalignment?

If the door is used for an extended period of time, it may cause the Defiant door lock to become misaligned. If you’re fixing a misaligned door lock, inspect the door and frame for damage, adjust hinges or spacers, tighten loose hinges, or replace damaged hinges.

3) What is the difference between a Defiant keypad lock and a Defiant keyless lock?

The Defiant keyless lock has a small hole at the bottom through which you can use a tool to open the lock. The Defiant keypad lock does not have this hole.

6. Conclusion

We know that Defiant lock failure can be very anxiety-provoking. But did you feel a little better after reading this guide? Don’t worry, if the method in this article doesn’t help you, please contact a professional door lock repairer. Plus, regular maintenance and servicing will prevent future problems, ensuring your Defiant lock continues to function properly and provides the security it was designed for. If you have any other questions, please feel free to contact iLockey.